You can use the brand and model of your fireplace in our Manuals section to find the manual for your fireplace. In the fireplace manual it is likely that the part numbers for the parts you need are listed there. If you are able to find the part number you can try typing it into our search bar to see if it is easily found. If you have tried this with no luck, we are available to help you find what you are looking for.
Parts can't always be found by just using the model and serial number of the fireplace. The best way to find a part is to send us a picture of the old part, along with the model and serial number of the fireplace. An easy way to do this is to use your smartphone camera and email our staff at email@example.com with the unit information and we will find out the part information as soon as possible.
Step 1. Take a photo of the old part with your smartphone
Step 2. Get the model and serial number of the fireplace
Step 3. Send the info to firstname.lastname@example.org